{"id":2965,"date":"2026-04-15T13:52:04","date_gmt":"2026-04-15T13:52:04","guid":{"rendered":"https:\/\/eliv.efi.aboutdev.gr\/?page_id=2965"},"modified":"2026-05-15T11:28:29","modified_gmt":"2026-05-15T11:28:29","slug":"politiki-epistrofon","status":"publish","type":"page","link":"https:\/\/eliv.efi.aboutdev.gr\/en\/politiki-epistrofon\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

RETURN POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

ELIV G.P.<\/b>.<\/p>\n


<\/p>\n

Returns are accepted subject to the company\u2019s approval, within 10 working days, provided that:<\/p>\n

\u2022 You have contacted ELIV O.E. within 2 days (48 hours) from receiving the product.<\/p>\n

\u2022 The products are in the same condition as when you received them, meaning they have not been unsealed or had their packaging tampered with, and are in their original (factory) condition.<\/p>\n

The product is accompanied by the retail receipt or invoice. To request a return, you must notify us either by phone at +30 2102754997 or by email at info@eliv.gr, stating the date\/number of the purchase document as well as the reason for the return, within the above-mentioned time frame.<\/p>\n

\u2022 The return must \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e be accompanied by the relevant \u201cReturn Form,\u201d where the reason for the return is stated.<\/p>\n

Please note that if the product does not meet the above conditions, the return will not be accepted.<\/p>\n

 To avoid any inconvenience, we recommend that upon delivery of your order, you carefully check the condition of the products and the integrity of their packaging in order to identify any obvious defects (e.g. incomplete order, damaged product, etc.), although we also inspect products before shipment. If you notice any defect, you must contact us immediately after delivery, either on the same day or the next working day, at +30 2102754997 or at\u00a0info@eliv.gr.<\/p>\n

Once the return has been agreed, the address to which the products should be sent is the headquarters of ELIV O.E. (27 Moschonision St., Nea Ionia, Postal Code 14232).<\/p>\n

You must:<\/b><\/p>\n

1. Package the product so that it is protected during shipping.<\/p>\n

2. Include inside the package the \u201cReturn Form,\u201d indicating how you wish the financial matter to be resolved (replacement or refund), provided the product is deemed eligible for return.<\/p>\n

In case of replacement, if the company is at fault, the shipping costs are fully covered by ELIV O.E. Otherwise, the customer bears the cost.<\/p>\n

In case of a refund, it will be completed within 20 working days from the date the products are received at the company\u2019s headquarters, and will be issued to a bank account you provide.<\/p>\n

3. Send the parcel.<\/p>\n

Please note that if the product does not meet the above conditions, it will be returned to the sender at their own expense.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u03a0\u039f\u039b\u0399\u03a4\u0399\u039a\u0397 \u0395\u03a0\u0399\u03a3\u03a4\u03a1\u039f\u03a6\u03a9\u039d ELIV O.E. \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2 \u03b3\u03af\u03bd\u03bf\u03bd\u03c4\u03b1\u03b9 \u03b4\u03b5\u03ba\u03c4\u03ad\u03c2 \u03ba\u03b1\u03c4\u03cc\u03c0\u03b9\u03bd \u03ad\u03b3\u03ba\u03c1\u03b9\u03c3\u03b7\u03c2 \u03c4\u03b7\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1\u03c2, \u03bc\u03ad\u03c3\u03b1 \u03c3\u03b5 10 \u03b5\u03c1\u03b3\u03ac\u03c3\u03b9\u03bc\u03b5\u03c2 \u03b7\u03bc\u03ad\u03c1\u03b5\u03c2 \u03ba\u03b1\u03b9 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03c1\u03bf\u03cb\u03c0\u03cc\u03b8\u03b5\u03c3\u03b7 \u03cc\u03c4\u03b9: \u2022 \u0395\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03ae\u03c3\u03b1\u03c4\u03b5 \u03bc\u03b5 \u03c4\u03b7\u03bd ELIV O.E. \u03bc\u03ad\u03c3\u03b1 \u03c3\u03b5 2 \u03b7\u03bc\u03ad\u03c1\u03b5\u03c2 (48 \u03ce\u03c1\u03b5\u03c2) \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03bb\u03b1\u03b2\u03ae \u03c4\u03bf\u03c5 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03bf\u03c2. \u2022 \u03a4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03b2\u03c1\u03af\u03c3\u03ba\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd \u03af\u03b4\u03b9\u03b1 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7 \u03c3\u03c4\u03b7\u03bd \u03bf\u03c0\u03bf\u03af\u03b1 \u03c4\u03b1 \u03c0\u03b1\u03c1\u03b1\u03bb\u03ac\u03b2\u03b1\u03c4\u03b5, \u03c7\u03c9\u03c1\u03af\u03c2 \u03b4\u03b7\u03bb\u03b1\u03b4\u03ae \u03bd\u03b1 \u03ad\u03c7\u03bf\u03c5\u03bd \u03b1\u03c0\u03bf\u03c3\u03c6\u03c1\u03b1\u03b3\u03b9\u03c3\u03b8\u03b5\u03af \u03ae […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2965","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/pages\/2965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/comments?post=2965"}],"version-history":[{"count":25,"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/pages\/2965\/revisions"}],"predecessor-version":[{"id":4123,"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/pages\/2965\/revisions\/4123"}],"wp:attachment":[{"href":"https:\/\/eliv.efi.aboutdev.gr\/en\/wp-json\/wp\/v2\/media?parent=2965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}