ELIV G.P.

Privacy Policy & Terms of Use

In accordance with the European General Data Protection Regulation (GDPR 679/2016) and the applicable national legislation (Law 2472/1997 and Law 3471/2006), this page informs you about the way your personal data is processed.

Use of this Website constitutes explicit acceptance of the following terms.

Transaction Security

Although risks are always associated with providing personal information—whether in person, by telephone, or via the internet—and no technology system is completely secure or immune to interception, ELIV O.E. has taken appropriate measures to prevent and minimize the risks of unauthorized access, improper use, or inaccuracy of personal information. The online store uses the SSL protocol to ensure secure online commercial transactions. In this way, all your personal information, such as your name and address when making online purchases, is encrypted so that it cannot be read or altered during transmission over the Internet. The SSL (Secure Sockets Layer) protocol is currently the global standard on the internet for authenticating websites to users and for encrypting data between users and web servers. An SSL-encrypted communication requires all information transmitted between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transfer. Additionally, all information transmitted through SSL is protected by a mechanism that automatically verifies whether the data has been altered during transmission.

Personal Data – Terms of Use

  • What personal data do we collect and why?
    The data we collect is voluntarily provided by you and is limited to what is necessary for the support, promotion, and execution of the services we provide. Indicatively, but not limited to, this may include:
    • Full name
    • Contact telephone number
    • Email address
    This information may be collected through the Website or during telephone communication with the Company and is used exclusively to inform you regarding purchases you are interested in through the Website, as well as for general updates about offers or services available on the Website.

  • Who has access?
    Under no circumstances do we sell your personal data or share it with third parties for advertising or promotional purposes.
    Access to this information is limited only to authorized employees or partners of the Company, solely for the purposes mentioned above.
    Your data may be disclosed to competent judicial, police, or administrative authorities only upon lawful request.

  • Personal Data Security
    We would like to assure you that the Company takes all necessary measures to protect the personal data it processes.
    The Company does not store credit card information, as such data is provided directly by the user to the cooperating financial institutions.

  • How long do we retain your personal data?
    Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.
    What are your rights?
    • A copy of the data we hold about you
    • Correction or completion of your data
    • Deletion of your data
    • Restriction of data processing
    • Transfer of your data to another party (data portability)
    To exercise any of these rights, you may contact us via:
    email at info@eliv.gr or call us at: +30 2102754997.

Cookies
The Company uses cookies through the Website as part of the functionality and facilitation of its services.
Cookies are small text files that are sent to and stored on your computer via your internet browser. Many websites use cookies because they allow useful functions, such as identifying whether a computer (and likely the user) has previously visited the website.
Cookies do not cause harm to users’ computers or to files stored on them. You can usually modify your browser settings to block cookies; however, if you do so, the Website may not function properly.

Terms of Use

These Terms and Conditions apply to goods sold by ELIV O.E. through its online store www.eliv.gr (hereinafter referred to as “the Company”). Accessing and using the services of the website www.eliv.gr requires unconditional acceptance of the following terms.

The Company reserves the right to modify, add, or change the content, services, or terms of use of the website at any time it deems necessary, without prior notice, simply by publishing the updated terms on its website.
H The Company is committed to the accuracy, truthfulness, and completeness of the information presented in the online store, both regarding the identity of the Company and the transactions carried out through the online store. Within the framework of good faith, the Company shall not be liable for errors resulting from inadvertent mistakes during the entry of electronic data in the store.

Intellectual Property Rights
All website design, text, graphics, selection, and arrangement are the property of the Company and are protected under Greek law, European law, and international conventions.
Any copying, digital or analog recording, reproduction, distribution, transfer, downloading, or misleading representation regarding the true provider of the content of this website is strictly prohibited. Reproduction, republication, uploading, announcement, dissemination, transmission, or any other use of the content in any manner or medium for commercial or other purposes is allowed only with prior written permission from the Company.


Transaction Confidentiality 
The Company is committed to ensuring the security and integrity of the data it collects regarding users of its website. The Company has adopted procedures to safeguard personal data provided by users through the website or by any other means, such as:
1. Only authorized employees have access to your transaction information and only when necessary (e.g., to process your requests).
2. The Company does not disclose customer or transaction details unless it has written authorization from the customer or is required to do so by court order or a public authority.
3. If the Company uses third parties to support its systems, it ensures the protection of confidentiality.
 
4. The Company complies with the applicable data protection legislation.
These procedures protect user data against unauthorized access, disclosure, loss, misuse, alteration, or destruction and ensure that such information is accurate and used appropriately.

Limitation of Liability
The Company makes every possible effort to ensure that the information and content of the website are accurate, clear, up-to-date, complete, and available. However, the Company does not guarantee and therefore cannot be held responsible for any damages that may arise from the use of the website, including those resulting from negligence.

The Company does not guarantee uninterrupted or error-free provision of its services or the absence of viruses, whether on its website or on other sites or servers through which you access its content.


User Responsibility
Visitors/users of the website must comply with the rules and provisions of Greek, European, and International Law, as well as the relevant telecommunications legislation.

Users must refrain from any illegal or abusive use of the website’s content and services, including but not limited to:

  • Publishing, sending by email, or transmitting any content that is illegal, harmful, defamatory, or violates the confidentiality of any person.

  • Sending or transmitting material containing software viruses or malicious code designed to interrupt, damage, or destroy computer software or hardware.

  • Harassing third parties in any way.

  • Collecting or storing personal data about other users.

    Any damage caused to the website or the network in general as a result of improper or unlawful use of services by the user is solely the user’s responsibility.

Final Provisions
These Terms and Conditions are governed by Greek law. Any dispute arising from the contractual relationship between the Company and the customer shall fall under the jurisdiction of the competent courts of Athens, Greece.

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